You can claim that we refund the difference if you find your reservation cheaper on another website.

Remember to contact us after having made the reservation on our page and at least 24 hours before the start date of your reservation service. We will need you to send us the link to the other offer, which must remain online and available when we check it.

Conditions to match the price

• The other offer must be for the same origin / destination / intermediate stops / extras selected by the user and for the same type of vehicle (make / model)
• The other offer must have the same collection date and time or the same duration if it is an hourly arrangement
• The other offer must have the same conditions and cancellation policies.

In which cases can you not claim the difference?

• When the other offer appears on a website that does not reveal the type of real vehicle (brand / model) in which you will make the trip until you have made the reservation.
• When the other offer is part of a loyalty or points program. By this we mean any situation in which a client gets a reduced price for a transfer service or vehicle with a chauffeur for hours or another website as a reward for rebooking, logging in, entering a discount code, recommending other clients. or take any action that modifies the initially displayed price.

Have you seen your reservation cheaper elsewhere?

• Send us an email at [email protected] with your reservation number and the link with the offer of the other website before your contracted service begins.